![how to get apple care to replace a cracked new phone how to get apple care to replace a cracked new phone](https://i.redd.it/e08p7gyjo3s51.jpg)
- #HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE UPDATE#
- #HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE UPGRADE#
- #HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE PC#
#HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE UPDATE#
Awesome! Especially since the tech overlooked the cracked panel which may have been the cause for the update to fail - I'm so happy Apple is giving me a second chance with this device. She also told me because it's a new phone, the warranty is automatically extended to 90 days. She then informed me she was replacing the device citing hardware failure under Apple's limited warranty (which I had 2 months left). She then came out and explained to me that they didn't have the iOS 12.1 update yet because it had just been released earlier today, and that she could not get the device to restore either. I then spoke with the tech, who spent a lot of time in the back room trying to get the device working. This was the day before Halloween, so I spent some time at a local Halloween store getting some costume ideas. Panicking, I skipped class and brought it to the Apple store a half hour away and waited an hour to get a genius bar appointment. The device was in recovery mode, and would not update/restore as per the two options in iTunes.
#HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE PC#
I had a bunch of expenses coming up, so this was not a good time.Ībout a week later I hooked up my iPhone 8 to iTunes on my PC to update to iOS 12.1 from iOS 12, and it backed up locally to my computer then went to update and bricked the device. Third party repairs quoted $150-$250 repairs, and I looked online and it's a lengthy repair. Bummer! It still works including wireless charging, but it was a little sharp if you hold it a certain way and I was looking to get it repaired. I had dropped my iPhone 8 the other day and the back (not the screen) glass panel cracked. Had a wonderful Apple Support experience the other day and thought I'd share with the community here. This subreddit is not endorsed or sponsored by Apple Inc. If you'd like to view their content together, click here. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp. Apple SubredditsĬontent which benefits the community (news, rumors, and discussions) is valued over content which benefits only the individual (technical questions, help buying/selling, rants, etc.).
#HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE UPGRADE#
Not sure what to buy?Īsk in our Daily Advice Thread or in our dedicated sister sub /r/AppleWhatShouldIBuy! See also the iPhone Upgrade Wiki for more information.
![how to get apple care to replace a cracked new phone how to get apple care to replace a cracked new phone](https://www.komando.com/wp-content/uploads/2018/02/cracked-iphone.jpg)
![how to get apple care to replace a cracked new phone how to get apple care to replace a cracked new phone](https://www.imore.com/sites/imore.com/files/styles/large/public/images/stories/2012/01/How-to-DIY-repair-an-iPhone-4-screen.jpg)
Welcome to r/Apple, the unofficial community for Apple news, rumors, and discussions.